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FAQ – Gorenje Appliance Repair in Egypt
What is the official Gorenje service hotline in Egypt?
Unified technical support & Gorenje service hotline 01211114528 — for instant booking and 24/7 technical advice.
How can I book a Gorenje technician in Cairo & Giza for same-day service?
Call 01211114528 or book via the
online booking form.
We offer fast home visits across most of Cairo and Giza (Tagamoa, Rehab, Shorouk, 6th of October, Sheikh Zayed…).
Are you the official Gorenje service center in Egypt? What’s the difference from an independent center?
We are an independent service center for Gorenje appliances; we are not the trademark owner or the official representative.
We provide fast in-home service using original parts and written warranty—maintaining top quality and after-service support.
Which appliances are covered by your Gorenje service?
Washers & Dishwashers (front/top load), Refrigerators & Deep Freezers, Ovens & Microwaves, Air Conditioners, and Dryers—with model-specific diagnostics.
How much does Gorenje appliance repair cost? Is there a call-out/diagnostic fee?
Pricing depends on the appliance type and fault severity. We keep transparent fees and clarify diagnostics and spare-parts costs upfront—no hidden charges.
Do you use original Gorenje spare parts? Do you provide a written warranty?
Yes. We use original spare parts and provide an invoice and written warranty covering both labor and parts for a stated period.
What are the most common Gorenje appliance faults?
Washers: no spin/drain, vibrations, error codes like OE/UE/LE/IE/DE/CL.
Refrigerators: weak cooling, water leakage, unusual noise.
Microwaves/Ovens: not heating, sparking, door issues.
Refrigerators: weak cooling, water leakage, unusual noise.
Microwaves/Ovens: not heating, sparking, door issues.
What do the common Gorenje error codes mean?
OE drain, UE unbalance, LE motor, IE water inlet, DE door, CL child lock.
Our technician performs precise diagnostics and identifies the required part.
Our technician performs precise diagnostics and identifies the required part.
How long until the technician arrives and how long does in-home repair usually take?
Arrival is typically within 1–2 hours in Cairo and Giza; most in-home repairs take 60–120 minutes, depending on the fault.
What preventive maintenance tips help extend your Gorenje appliance lifespan?
Clean filters and drawers regularly, use suitable detergents, keep ventilation clearance behind appliances, and inspect washer hose/drain every 3–6 months.
Which areas are covered by your Gorenje service?
Greater Cairo, Giza, and new cities (New Cairo, Tagamoa, Shorouk, Obour, 6th of October, Sheikh Zayed…), with arrangements for nearby areas.
What’s the fastest way to book Gorenje appliance repair?
Call 01211114528, message us on WhatsApp
here, or use the
online booking form.
