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Some important questions for our customers
Here are most of the questions that our customers ask about our services, maintenance, spare parts, how to contact us and ensuring the level of quality.
First, you have to make sure that there is a problem. Second, you have to contact us and we will investigate the problem together and find out its causes. Then, we will set an appointment to maintain your product and reach an agreement to visit your home, inspect the product, and try to fix the problem as soon as possible.
Of course not, but upon arriving home or receiving your product and checking it, we try hard to find the cause of the problem and try to determine enough time to solve the problem and then inform the customer of the period.
It is very simple. You can now request the service either via WhatsApp or by calling the hotline. In both cases, you will be able to get excellent maintenance service.
Because we are trying hard to provide you with a high-quality and distinguished service that you will like, while at the same time guaranteeing the level of service and quality, while the product continues to work properly in the case of correct and good use.
Grungi Maintenance is considered the official agent in Egypt for the maintenance services it provides, as well as the provision of spare parts for Grungi products, ensuring the level of work at one level and performance, and continuous follow-up.
